New and Improved Family Caregiver Friendly Website - Coming April 23, 2011

Specifically designed to cater to caregivers and their loved ones.

Founder, The CareGiver Partnership

For the past two years, we’ve been seeking suggestions from caregivers about how to further improve their experience with our website. We included suggestions from hundreds of customers.  Since then, we’ve been designing and testing a completely new site which will make it even easier, faster and safer and more secure for caregivers and their loved ones to quickly find home medical products and supplies they may need as well as answers to their caregiving questions.


Toll free phone access to a knowledgeable caregiver Product Specialist is provided on every page. While we have a website, we focus on providing Personalized Attention (SM) service. Our team of knowledgeable ladies who are all current or former caregivers are available to answer your questions. And... we answer all your calls right away. On April 23, we are introducing our new site.  Here is what's changing...

Improved! - Larger Page Content With Less Clutter

• The content area is 20% larger, is cleaner and less cluttered
• All secondary information is neatly tucked under a ‘More’ button
• Most important information can be viewed without scrolling

Improved! - Faster

• The new home page loads 20% faster and is 80% faster than leading websites
• Product searches load 25% faster and provide even more helpful information
• Caregivers can duplicate a previous order from the home page in under a minute

New & Improved Home Page

Improved!  Less Clutter & No Annoying Advertising

• All non-essential content is neatly tucked under a button titled 'More'
• Unlike other caregiver sites, we do not seek nor do we accept any on page advertising
  

Improved! - First To The World Incontinence Product Finder (SM)

• The Incontinence Product Finder (SM) greatly simplifies the selection of nearly 500 incontinence products for caregivers by easily sorting them
• All product detail information is viewable from within the tool

New! - More Helpful Information for Caregivers

• Free shipping on qualifying products is clearly highlighted
• Finding samples to “Try before you buy” on over 100 incontinence products is now even easier
• Product images are two times larger
• The zoom feature provides even more detail – 7 times larger than the standard view
• Shop by category, segment or brand with just one click
• New, Shop by Condition – a single click on any one of nearly 80 medical conditions from Alzheimer’s to Wrist Pain helps you find targeted caregiving product solutions.
• Access any of 3,000 home caregiving products in just two clicks
• Green colored Action buttons on each page makes the next step very clear

Easier Set Up Of the Automatically Scheduled Delivery Service

• The company’s automatically scheduled delivery service - Never Run Out (SM) (NRO), makes it easy for consumers to take advantage of this convenient service
• This patent pending tool is provided to help caregivers determine how often delivery is needed based on their individual needs and the product they are considering
• Caregivers have four opportunities to take advantage of the NRO service from within the site
• All aspects of a customers NRO delivery can be adjusted online – anytime with just a few clicks

Shop The Most Popular Brands From Any Page In The Site

• Access to the most popular brands is just a single click on every page in the site
• Shopping within a brand is presented in a clear and logical manner

New! - Access To All Account Information From Any Page

• Access account information from any page on the site with just one click
• Duplicate a previous order, modify an NRO, add an address -- all in under a minute

Improved! - Significantly Expanded Caregiver Resources

• Access the largest online library of important caregiving resources
• The resource library has doubled from 500 to over 1000 helpful caregiver resources
• The resource library is easily searchable to help caregivers quickly find information on topics most import to them – such as “prostate cancer”
• Resources include an ever expanding library of helpful videos
• Access to a Physician Assistant and Mayo Clinic trained nutritionist is provided on a complimentary basis to existing customers
• Quickly and easily locate senior housing opportunities anywhere in the U.S.
• A growing library of articles researched and written by The CareGiver Partnership research team

Quick and convenient access to over 1,000 of the most sought after caregiver resources

New! - Simpler Account Setup and Checkout Process

• Set up an account in as few as 3 simple steps
• Checkout in 3 steps; enter the credit card information, confirm and checkout
• Toll free help is offered on every page in case caregivers have a question

New & Improved! - Added Safety and Security 

• McAfee SECURE, a paid service monitors the site everyday
• Helps further protect caregivers from identity theft, credit card fraud, spyware, spam, viruses and scams
• Comodo®, provides the most secure internet transaction environment
• The Better Business Bureau “A” rating is linked to the BBB website
• We have a perfect 5-year safety and security record

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